How many days until I get my order?
Eurofighter pre-orders are live!
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BLACK FRIDAY DEAL! Get 20% off with code "BF20"
BLACK FRIDAY DEAL!
Get 20% off with code "BF20"
WINGMAN discount - pick 2 models from any collection, get 22% off your order!
SQUADRON discount - pick 3 models from any collection, get 25% off your order!
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Customer reviews
Karol
The delivery was a bit late, but the model came out fantastic. Best moc I have built
Joshua Kili
Ordered the b2 model. Really great display piece.
Karl
Shipment was fast to Germany. Was well packed, no missing peaces. Overall, a really solid build.
Roland
Truly an amazing build! Pieces feel like real Lego and hold really firmly. The thing is massive, so you better make space for it.
Berry
So I took a gamble and bought three of these. Did not dissapoint. Make sure you have where to put them, because they take up a lot of space.
James
Literally perfect, will buy more
Mr. XWWX
Great build! 0 missing part, 0 color difference! ! ! The ultimate assembly experience! ! ! ! ! !
Mouse
Great build
Inaa
I was very impressed with this set. Was the largest and most expensive custom MOC I have bought and it did not disappoint.
Huge
What can I say, the thing is massive.
Ja
Amazing! Looks so smooth I can barely tell it's LEGO:D
curry882
It was a great build! (I added the minifigs) It came in pretty quick! I’m satisfied with it.
Doris
Amazing model! Came on time for Christmas. Thanks
Serafim
Easy to Assemble!! Very well made pieces.
Leroy
Fast and updated delivery process. From order to delivery was about 9-10 days.
SSS
Came fast, quality and feel is great
MaxxS
Good quality product, complete wine with all its figures and pieces, the product is very good size
Frequently asked questions
Notice: due to high amount of orders before Christmas, delays can occur, so if you want a guaranteed delivery before December 25th, don't wait till the start of December to place an order.
If you are living in Europe, Australia or the US, shipping can take from 8 to 12 days. Shipping to other countries may take from 15 to 25 days.
If you don't receive your order within 12 days, please email us at brickdoutcustoms@gmail.com
I want a model that is out of stock. How long will it take to refill the stock?
When an item is out of stock and marked as a pre-order, it will normally take us a week to three weeks to prepare them again for sale. So if the shipping would normally take 8-12 days, it could be from 15 to 30 days.
Eurofighter Typhoon pre-orders will be processed and shipped at the end of November/ start of December, place an order before November 15th for a guaranteed delivery before Christmas.
How long until my order is dispatched?
Once we receive your order, we aim to get it packed & labeled within 24h. Be advised, that models, which are over 5000pcs may take longer to prepare. Then your parcel gets dispatched to a distribution centre. This distribution centre then selects the fastest shipping method from a range of highly reputable couriers and dispatches the order swiftly. When your order has been dispatched from the distribution centre, you will receive an update with your tracking code.
Has my parcel been dispatched yet?
After placing your order, your parcel is prepared within 24h and is sent to a distribution centre. It will arrive here within 1-3 working days. The team here will select the fastest shipping option to your address and will ship out your parcel in the same day. Once your order is picked up from the distribution centre by the courier, you will receive a shipping confirmation email containing your tracking information as well as a link to a website where you can track your order.
If you haven't received a shipping confirmation email yet and it's been more than 4 working days since you placed your order, please get in touch with us and we'll send you your tracking information manually.
How do I track my order?
A tracking number will be provided to you via email when your parcel is dispached.
Questions regarding models and manuals
Are your models pre-built or do I build it myself?
You get to assemble the models yourself from scratch. All of the required parts are included and even some extras just in case one finds its way under the couch! Just follow the provided manuals and have fun!
My order is missing parts, what can I do?
In the very rare circumstance that your model is missing certain parts, please fill out our Missing Part Form and a member of the team will arrange the parts for you swiftly to get you back to your build as quickly as possible!
We work with partners worldwide such as BrickLink and BrickOwl to find the fastest method possible to have these replacements delivered so that you can continue your build. In most cases you should have your replacements within 72h your initial email.
Do I get a paper instruction with every model?
No, some of the models have an electronic instruction, which is provided to you via email when you make a purchase.